Sharing my views on customer empowerment, innovation & co-creation, future of banking, e/mCommerce, financial inclusion , shared economy, Fintech, Digital Payments and business models for digital age.
Friday, May 27, 2011
Are YOU Socially Intelligent? Daniel Goleman - Social Intelligence
Labels:
Book,
EQ,
Social Intelligence,
Talk

Social Media and the Airline Industry
Labels:
Social analytics,
Social Media,
Talk

Business Intelligence to Analytics
Just returned after attending a SAS event sharing views about Business Analytics from people who have used it in Banks, Hotels, Exchanges, Plants, NGO etc.
It was interesting to hear how people are using it from campaign mgmt, consumer intelligence, revenue & operations optimization, quality control and in many more functions.
They touched upon topics like
- What is Business Analytics? How it is different than Business Intelligence
- Why Now? What's the Payoff?
- What Info, Skills, Resources & Technology is needed?
- Experience sharing by people who have used it in their respective organisations
Events Video available on FaceBook SAS page
Labels:
Analytics,
Business Intelligence,
SAS

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